REFUND AND RETURNS POLICY – Selected Auto Parts

Thank you for choosing amevollc.com. We value our customers’ shopping experience and want every customer to be satisfied with the automotive parts they receive. If you encounter any issues after receiving your order, please contact us in accordance with the refund policy below, and we will do our best to assist you.

Refund Request Timeline

If you need to request a return or refund, please contact us within 30 days of receiving the item(s) and provide your order details, the condition of the item, and a description of the issue. We recommend contacting us as soon as you notice a problem so that our team can promptly assess the situation and provide assistance.

Eligible Situations for Refunds

Refunds may generally be requested in the following situations:

The item received has quality issues or functional defects;
The item was damaged during shipping;
The item received differs significantly from the order details;
The item has issues that prevent normal use;
Other special circumstances confirmed by us to meet refund criteria.

All refund requests are subject to review and confirmation to ensure your after-sales needs are handled quickly and accurately.

Item Return Requirements

If a return is required, please ensure the item is in reasonable condition and, if possible, retain the original packaging, accessories, and order information. Once the item has been verified, we will provide a resolution plan based on the specific circumstances.

To avoid delays in processing your refund, please do not return items without prior notice; we recommend contacting us via email or phone first and following our instructions for the return process.

Refund Processing

Once your refund request is approved, we will begin processing the refund. Funds will be returned via the original payment method; the specific refund method may vary depending on your payment channel.

The refund process typically involves order review, refund confirmation, and processing by the payment institution; we aim to complete these steps as quickly as possible.

Refund Receipt Time

Once the refund request is confirmed, we will complete the refund processing within 3 business days. The time it takes for the funds to appear in your account may vary depending on the processing speed of your bank, credit card issuer, or payment platform.

If you have not received the refund after the expected timeframe, please check the status of your payment account and contact us for assistance in tracking the refund progress.

Order Cancellation

If you wish to cancel your order, please contact us as soon as possible. Once an order has entered the processing or shipping stage, it may no longer be possible to cancel it. Orders that have already been shipped will be handled in accordance with the return process.

If you have any questions regarding our refund policy, order status, or after-sales service, please feel free to contact us via the following channels:

Company Name: Amevo LLC
Website: amevollc.com
Address: 2901 GOVERNOR PRINTZ BLVD, WILMINGTON, DE 19802
Email: orders@amevollc.com
Phone: 302-587-2920

Thank you for choosing amevollc.com. We are committed to continuously improving our product quality and service experience to provide you with a worry-free and convenient shopping experience.